These Terms and Conditions (“Terms”) govern the supply of Pay As You Go (“PAYG”) SIM cards (Physical/eSIM and the payment of commissions by GK Telecom Limited (“GK Telecom”, “GKT”, “we”, “us” or “our”). By requesting, distributing, activating or otherwise dealing in PAYG SIM (Physical/eSIM) supplied by GK Telecom, the partner (“Partner”, “you” or “your”) agrees to be bound by these Terms in full.
We are GK Telecom Limited. Throughout this policy, any mention of “we,” “us,” or “our” refers to GK Telecom Limited.
GK Telecom Limited serves as the data controller for any personal information gathered through your use of our services, websites and applications in compliance with UK data protection laws. We ensure that your information is handled strictly in accordance with this policy and relevant data protection and privacy regulations.
We collect personal data through various channels, including the following:
Registered office is:
Business Registration number: 07002607
Registered with the ICO under registration number: ZA829484
To learn more about your rights concerning your personal information, please refer to the “Your Rights” section of this policy.
If you have any queries regarding how we handle your personal data or need assistance in exercising your rights, you can reach out to our Data Protection Officer (DPO) via email at DPO@gktelecom.com, or by post at: Data Protection Officer, GK Telecom Limited, 135 Bath Road, Slough SL1 3UX.
Commissions are payable only on PAYG SIMs (Physical/eSIM) supplied exclusively by GK Telecom (GKT). To qualify, each SIM (Physical/eSIM) must be connected, topped up with a minimum of £10, and must have completed at least one chargeable event such as a call, text, or data session. Any SIM that is clawed back by the mobile network for any reason will not be eligible for commission.
A minimum of five (5) qualifying SIM connections per calendar month is required for a partner to be eligible to receive commission for that period. If the minimum is not met, no commission will be payable for that month.
Only organic connections, meaning activations made by real end users without artificial or incentivised means, are considered for commission. Any form of bulk, automated, or non genuine activation will be excluded from commission calculations.
Commission payments are processed a minimum of six weeks after the last day of the relevant month and will be paid via BACS transfer, cheque, accessories, or another method if mutually agreed in writing between the partner and GKT. Commission amounts below £20 will not be processed until the threshold is reached.
All commission amounts quoted by GKT are inclusive of VAT. VAT will be paid only to partners who have provided a valid VAT registration number. Without this, commissions will be paid net of VAT.
If a partner’s account shows no activity, defined as either zero new SIM connections or no SIM supply requests, for a continuous period of six (6) calendar months, GKT reserves the right to suspend or deactivate the account without notice. Reinstatement may require formal review and written approval by GKT.
Any promotional materials provided by GKT must be used in accordance with GKT’s brand guidelines and agreements. SIMs must be made available or promoted to end users as agreed with the assigned account manager.
GKT will claw back any commissions paid on connections that are later determined by the mobile network to be fraudulent. Fraudulent activity includes, but is not limited to: SIM Gateway operations, use of stolen or fraudulent credit cards, bulk SMS or spam activity, international roaming abuse, premium rate number exploitation, unauthorised batch top ups, or any form of artificial manipulation to generate commissions. Additional activities considered fraudulent include shipping SIMs abroad for the purpose of unlocking social media OTPs, or any unauthorised shipment of SIMs outside the UK. GKT will fully cooperate with network providers in all fraud investigations and reserves the right to share partner details with them as required.
“As per the applicable Pay As You Go (PAYG) terms and conditions of the relevant mobile network operator, any SIM card that records no chargeable activity for a continuous period of one hundred and eighty (180) days may be deemed inactive. For reference, chargeable activity includes, but is not limited to, the use of existing top up credit or data bundle allowance, the addition of top up credit, the purchase of a new data bundle, making or receiving a telephone call, sending a text message, or the use of mobile data on the network within the applicable validity period.”
In accordance with the above and in line with GK Telecom’s Terms and Conditions and applicable network policies, where a SIM card is not inserted into a compatible device or is not used for the first time within this one hundred and eighty (180) day period since activation, any subsequent loss, expiry, removal, suspension, restriction or non availability of top up credit, bundles or services shall occur entirely at the Retailer’s or Consumer’s own risk.
Without limitation, GK Telecom shall not be liable for any loss of credit, non availability of bundles, service restriction or suspension arising as a result of delayed SIM insertion or first usage beyond the one hundred and eighty (180) day period, the advance purchase of online bundles that are activated after the expiry of this period, or the application of any network enforced credit, bundle or inactivity expiry rules following the lapse of the said period.
Where a Retailer has purchased, claimed or otherwise obtained a top up voucher through GK Telecom, such voucher must be redeemed and used within its stated validity period and, in any event, no later than one hundred and eighty (180) days from the date of issue or availability, whichever occurs first. GK Telecom shall not be responsible or liable for any loss of value, non redemption, expiry or invalidation of a top up voucher that is not redeemed within the applicable validity period, including where such expiry occurs due to delayed use, non activation or failure by the Retailer to redeem the voucher prior to expiry. All top up vouchers supplied by GK Telecom are strictly non returnable and non refundable. Once issued, delivered, claimed or made available to the Retailer, no cancellation, exchange, reversal or credit shall be permitted under any circumstances, including but not limited to non use, delayed redemption or expiry of the voucher.
All SIM cards and promotional materials will be shipped using a tracked and signed for delivery service. The partner is required to provide a valid signature upon receipt. GKT monitors all deliveries from dispatch to receipt to ensure proper handling and accountability.
PAYG eSIMs supplied by GK Telecom are provided in a digital format only and do not include any physical SIM card. eSIMs are issued through authorised GK Telecom partners (“Dealers”) using the GK Telecom website or system. The GKT Dealer App and systems are strictly for use by authorised dealers only.
Where an end user requests an eSIM, the Dealer will:
Upon successful submission, the eSIM (including QR code and activation details) will be delivered directly to the customer via the contact details provided.
The Dealer is responsible for:
Each eSIM is unique and may only be installed on a compatible device. Once issued, the eSIM QR code may be subject to expiry or single use limitations in accordance with the policies of the relevant mobile network operators.
GK Telecom shall not be liable for:
Due to the digital nature of eSIMs, all issued eSIMs are non returnable and non refundable once the request has been submitted and processed.
GK Telecom is responsible only for the initial issuance and activation of PAYG SIM cards and eSIMs. GK Telecom does not provide support or services relating to:
For any of the above services, the customer must contact or visit the relevant mobile network operator directly, such as Three UK, in accordance with their applicable terms and conditions. GK Telecom shall not be liable for:
All ongoing services are provided solely by the relevant mobile network operator and are subject to their terms, policies, and procedures.
GKT reserves the right to change, update, or amend these terms and conditions at any time without prior notice. Any changes will take effect immediately upon publication unless otherwise stated.
To remain eligible for commission payments and access to the commission ledger, the partner must consistently maintain a minimum of five (5) qualifying SIM connections per month over a continuous three month period. Failure to meet this requirement may result in suspension of commission payments and ledger access.
GKT reserves the right to refuse the supply of SIMs or terminate the partnership at its sole discretion in cases of terms violation, fraud risk, or lack of partner engagement.
eSIM Festive Gift
